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So who is responsible for Social Media? HR? Marketing? PR? Customer Service? Everyone?
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A great list of things to bear in mind when you come up with that great new idea and you need to sell it.
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A list of tactics to employ in using Social Media from a corporate point of view.
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A nice little presentation on innovation in banking and how to keep things simple if you want to create anything new.
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PayPal have launched a labs site showing off some of their experiments…
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